We expect customers to behave politely to each other and models in Public Playdates, and in Public rooms when a model is open for Private Playdate requests. We provide Public Playdates as a free service to customers, on the condition that customers are nice and respectful to each other and models.
It’s fine to swear, describe what you’d like the model to do, and express appreciation for the model (or other customers’ ideas), but some things are never acceptable, including;
- Abuse
- For example, saying nasty things about people in the room (models, other customers) or about other people.
- Harassment
- For example, asking for a thing over and over, when another party has asked you to stop. Asking for a model’s private contact information, or to meet up in person.
- Revealing a model’s (or anyone else’s) real name, location, or personal details
- Inappropriate behaviour
- For example, spamming, posting links or comments that are not relevant to the conversation, repeatedly posting comments that have been responded to already.
- Posting personal information (real name, address, or similar)
We may choose to add more rules in the future (but we hope we won’t need to!).
Models and Admins have the ability to “kick” a customer out of a chat room for a 10-minute suspension, and to “ban” a customer permanently from Playdates. They may choose to provide a warning before taking these actions.
If a customer has a problem with another customer or model, they can lodge a support ticket for the matter to be investigated.